PAYING YOUR BILL

Paying your electric bill can be as easy as NOT writing a check. By signing up for the Jackson Energy Bank Draft Program, the amount of your electric bill will be automatically deducted from your bank account each month. You can also pay your bill 24 hours a day, seven days a week by using our automated phone system, ACCESS 24. Simply call our toll-free number, 1 800-262-7480, and use a credit card to make your payment. You can also check your balance and when your last payment was received. Jackson Energy also offers a free check by phone service. For more information, call 1 800-262-7480.

E-BILLING

Jackson Energy members can pay their bill online by using the PayBill link on the home page or clicking here. Members can also view their electric usage and their billing history through the PayBill link.

EASY PAY

Paying your electric bill can be as easy as NOT writing a check.

By signing up for the Jackson Energy Bank Draft Program (pdf), the amount of your electric bill will be automatically deducted from your bank account each month. You can also pay your bill 24 hours a day, seven days a week by using our automated phone system, ACCESS 24. Simply call our toll-free number, 1 800-262-7480, and use a credit card to make your payment. You can also check your balance and when your last payment was received. Jackson Energy also offers a free check by phone service. For more information, call 1 800-262-7480.

Jackson Energy also accepts bill payment with Visa and Master Card credit cards. You may also pay by credit card, 24 hours a day, seven days a week by using our toll-free, automated phone system, ACCESS 24. Call 1 800-262-7480 to make a payment by credit card.

CREDIT CARD

Jackson Energy also accepts bill payment with Discover, Visa and Master Card credit cards. You may also pay by credit card, 24 hours a day, seven days a week by using our toll-free, automated phone system, ACCESS 24. Call 1 800-262-7480 to make a payment by credit card.

PAY ARRANGEMENTS

Jackson Energy members who are unable to pay their bills should contact the local office as soon as possible to make payment arrangements. Members are advised to make arrangements before they are disconnected to avoid additional disconnect and reconnect fees. For more information, call 1 800-262-7480.

BUDGET BILLING

Temperatures aren't the only numbers that fluctuate with the seasons. So can your electric bill.

By signing up for Jackson Energy's budget billing program, you will know in advance how much your bill will be every month. Here's how budget billing works -

A co-op representative will take your billing information for the year, and divide that number by 11. Appropriate taxes are added, and the amount is rounded to an amount that should cover your energy costs for the next year, and the co-op member signs a contract to pay that amount each month.
Each month, your bill will show how much energy you have used and your budget billing payment. June is the reconciliation month each year, and your total usage will be compared to how much you have paid.
You may receive a credit from Jackson Energy if your usage was lower than expected, or you may have to pay slightly more if you used more than the estimate.
Take the highs and lows out of your monthly electric bill and sign up for budget billing by calling 1 800-262-7480.

PAY STATIONS

Members can pay their bills at the following Pay Stations –

Jackson County:

Hometown Mart, McKee
IGA, McKee
Citizens Bank, McKee
Jackson County Bank, Sand Gap

Clay County:

Rite Kwik Mart, Burning Springs
IGA #2, Manchester

Rockcastle County:

Peoples National Bank
Mt. Vernon, Berea

Owsley County:

Booneville BP, Booneville

Laurel County:

All Cumberland Valley National Bank locations