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Call 811

Planning a home improvement job? Working on landscaping, or maybe installing a fence. Be sure to call 811 before you dig.

Jackson Energy has partnered with the 811 service, and any co-op member who needs to locate underground service should call 811, which is the national “Call before U Dig” call center.

The center provides information 24 hours a day, seven days a week, for excavators, contractors, utilities, and the general public, and 811 is a toll-free number. Digging into an underground line can disrupt your electric service, and could also lead to tragedy if you don’t know where underground utilities are located. Many subdivisions and businesses served by Jackson Energy have underground service.

When you call, be prepared to provide the following information:

  • Your name
  • Address where digging or excavating will be done
  • Telephone number to reach you
  • and directions to the property.

For more information, you can also visit www.call811.com.